User Tools

Cheetah users enjoy a myriad of tools that make their experience easy, simple, and rewarding.

Configuration Wizard: Unlike open-source PBX units that may be confusing or cumbersome to install, sometimes requiring hours of attention, all Cheetah systems come completely pre-installed and ready to be configured. Telegato’s intuitive web based configuration wizard constructs most systems in less than five minutes, with no heavy technical knowledge required.

User Friendly Settings : Users can easily access extension settings through Telegato web-portals allowing them to manage extension details such as voice-mail, call recording, call logging, find me programming, and more.

SMS and Email Notification: Cheetah personally keeps users in the loop and in complete control with SMS messages and status emails detailing specified events.

Quick and Reliable Updates: Users can easily access Cheetah software updates with One Click Updates, backups, and restores.

Monitoring: Remote monitoring and assistance is available. With no changes to your network equipment, we can constantly monitor your system for indications of glitches or low system resources and in most cases, initiate steps to make sure your system is always available without you having to spend an ounce of energy.

Administrator Tools

Cheetah’s Web Based Admin features:

• Common Portal selection
• Wizard or manual configuration
• Call statistics, call recording, and logging reports
• Port usage statistics
• Inbound call routing
• Outbound notifications configuration
• Manage extensions

Cheetah Windows Based Applications:

All Windows based applications are TCP based and can connect to any Telegato' PBX or IVR on the network.

Remote Client:

• Manage system time, name and IP address
• Monitor ports in real time
• View statistics
• View and copy files
• Update software
• Shutdown or restart the PBX

Remote Event Viewer:

• View PBX events in near real time
• Telco level event severities
• Event level filters
• Event notifications to email (Alerts)
• Save events to file: snapshot or real time
• 50,000 most recent events

Remote Trace Viewer

• View PBX traces in near real time
• Traces controlled by category
• Trace level filters
• Save traces to file: snapshot or real time
• 50,000 most recent traces